# Types of non-compliance

1. **Posting includes RFQs and booth information**

<table><thead><tr><th width="77">No.</th><th width="427">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>1.1</td><td>Insert contact in content and image</td><td><mark style="color:orange;">Medium level non - compliance</mark></td></tr><tr><td>1.2</td><td>Promote/Spam services</td><td><mark style="color:red;">High level non-compliance</mark></td></tr><tr><td>1.3</td><td>Circumventing posting rules (e.g. inserting blank characters into required fields, meaningless content)</td><td><mark style="color:red;">High level non-compliance</mark></td></tr></tbody></table>

2. **Verify account (especially business document)**

<table><thead><tr><th width="79">No.</th><th width="421">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>2.1</td><td>Uploaded images/files do not match the information posted on the business information</td><td><mark style="color:red;">High level non- compliance</mark></td></tr><tr><td>2.2</td><td>Upload image/file is blurry</td><td><mark style="color:yellow;">Minor non - compliance</mark></td></tr><tr><td>2.3</td><td>Upload image/file does not meet requirements</td><td><mark style="color:orange;">Medium level non - compliance</mark></td></tr><tr><td>2.4</td><td>Upload duplicate image/file with another account</td><td><mark style="color:orange;">Medium level non - compliance</mark></td></tr></tbody></table>

3. **Send inquiry**

<table><thead><tr><th width="74">No.</th><th width="425">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>3.1</td><td>Insert contact in content</td><td><mark style="color:orange;">Medium level non - compliance</mark></td></tr><tr><td>3.2</td><td>Circumventing posting rules (e.g. inserting blank characters into required fields, meaningless content)</td><td><mark style="color:red;">High level non-compliance</mark></td></tr><tr><td>3.3</td><td>Spam/Promotion services</td><td><mark style="color:red;">High level non-compliance</mark></td></tr></tbody></table>

4. **User interaction (chat)**

<table><thead><tr><th width="75">No.</th><th width="429">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>4.1</td><td>Use of impolite language</td><td><mark style="color:red;"><strong>Severe non-compliance</strong></mark></td></tr><tr><td>4.2</td><td>Personal insults</td><td><mark style="color:red;"><strong>Severe non-compliance</strong></mark></td></tr><tr><td>4.3</td><td>Spam/Promotion services</td><td><mark style="color:red;">High level non-compliance</mark></td></tr><tr><td>4.4</td><td>Actions of profiteering, defrauding partners, blackmailing</td><td><mark style="color:red;"><strong>Severe non-compliance</strong></mark></td></tr></tbody></table>

5. **Interaction between users and Freshdi**

<table><thead><tr><th width="71">No.</th><th width="441">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>5.1</td><td>Abuse of Freshdi's benefit-related policies</td><td><mark style="color:red;"><strong>Severe non-compliance</strong></mark></td></tr></tbody></table>

6. **Report non-compliance**

<table><thead><tr><th width="74">No.</th><th width="410">Types of non-compliance</th><th>Level of non-compliance</th></tr></thead><tbody><tr><td>6.1</td><td>False reporting</td><td><mark style="color:red;">High level non-compliance</mark></td></tr></tbody></table>