Buyer Center
  • Freshdi.com
    • 1. About Freshdi
    • 2. What makes Freshdi different?
    • 3. Why is Freshdi AI different from traditional platforms?
    • 4. Who should use Freshdi.com?
    • 5. Does Freshdi.com act as a direct seller of agricultural products & food
    • 6. Freshdi Warning: Beware of Import-Export Scams
  • Guide
    • Guide to Quickly Register an Account on Freshdi
    • How to complete Your Account Profile on Freshdi
    • How to verify your business account on FreshdiPage
    • How to Post a Request for Quotation (RFQ)
    • How to View Received Quotations from Suppliers
    • How to Manage Your RFQs on Freshdi
    • How to Find Suppliers on Freshdi
    • How to Contact Suppliers Directly on Freshdi
    • Sourcing request information standards
  • Disclaimer
    • Disclaimer about Sourcing Request
    • Disclaimer about Inquiry
    • Disclaimer about Quotation
    • Disclaimer about Product post
    • Disclaimer about Supplier post
    • Disclaimer about Verification of Certification Documents
  • Non-Compliance Classification + Penalty measures
    • Non-Compliance Classification + Penalty measures
    • Types of non-compliance
  • FAQs
    • My Account
      • Do I have to pay anything to establish a Buyer Account on Freshdi.com?
      • Forgot password?
      • How can I add more products to my profile?
      • I cannot find appropriate category for my product?
      • What can I do if I forgot my registered email address?
      • What can I do if "This email has been used " is prompted during registration?
      • How can I change my login email?
      • How can I change the email address of my account?
      • I am unable to get a Verification Code, what should I do?
      • How can I delete my account?
    • Buying
      • How can I find suppliers and manufacturers?
      • Are the buyers and suppliers listed here trustworthy?
      • What should I do if I can't find suitable products?
      • What should I do if I suspect a Fraud / Scam has been committed?
      • How can I reduce trade risks during business?
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  1. Non-Compliance Classification + Penalty measures

Types of non-compliance

  1. Posting includes RFQs and booth information

No.
Types of non-compliance
Level of non-compliance

1.1

Insert contact in content and image

Medium level non - compliance

1.2

Promote/Spam non-agricultural services

High level non-compliance

1.3

Circumventing posting rules (e.g. inserting blank characters into required fields, meaningless content)

High level non-compliance

  1. Verify account (especially business document)

No.
Types of non-compliance
Level of non-compliance

2.1

Uploaded images/files do not match the information posted on the business information

High level non- compliance

2.2

Upload image/file is blurry

Minor non - compliance

2.3

Upload image/file does not meet requirements

Medium level non - compliance

2.4

Upload duplicate image/file with another account

Medium level non - compliance

  1. Send inquiry

No.
Types of non-compliance
Level of non-compliance

3.1

Insert contact in content

Medium level non - compliance

3.2

Circumventing posting rules (e.g. inserting blank characters into required fields, meaningless content)

High level non-compliance

3.3

Spam/Promotion of non-agricultural services

High level non-compliance

  1. User interaction (chat)

No.
Types of non-compliance
Level of non-compliance

4.1

Use of impolite language

Severe non-compliance

4.2

Personal insults

Severe non-compliance

4.3

Spam/Promotion of non-agricultural services

High level non-compliance

4.4

Actions of profiteering, defrauding partners, blackmailing

Severe non-compliance

  1. Interaction between users and Freshdi

No.
Types of non-compliance
Level of non-compliance

5.1

Abuse of Freshdi's benefit-related policies

Severe non-compliance

  1. Report non-compliance

No.
Types of non-compliance
Level of non-compliance

6.1

False reporting

High level non-compliance

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Last updated 9 months ago